Vector AcademyVector Academy believes privacy is a fundamental human right. Because we work with children, we collect as little personal information as we can, use it only to run our tutoring program, and never sell it. This policy explains what we collect and the choices you have.
1. Information we collect
From students and their parents or guardians (through our application form):
- Student's name, grade, school board and email address
- Subjects the student wants help with, and their availability
- Parent or guardian's name and contact details, and their consent
From tutor applicants (when tutor applications open):
- Name, age, school, email address and parent or guardian contact (if under 18)
- Photo identification, used only to verify identity
- Transcripts or report cards, used only to confirm subject grades
- Interview and training records
While the program runs:
- Session schedules, attendance and cancellations
- Progress points, ratings and reviews
- Tutors' volunteer hours
When you visit this website: the website has no sign-in, and does not use advertising or analytics cookies. Like every website, our hosting provider automatically processes basic technical information (such as IP address and browser type) to deliver pages and keep the site secure.
2. How we use information
- To review applications and confirm eligibility
- To match students with suitable tutors and schedule sessions
- To send session reminders and program updates
- To keep parents and guardians informed about progress
- To record and confirm tutors' volunteer hours
- To keep everyone safe and enforce our Terms of Service
We do not sell, rent or trade personal information, and we do not use it for advertising.
3. Children's privacy and consent
Most of the people we work with are under 18. We only collect a child's information with the consent of their parent or legal guardian. A parent or guardian can ask to see, correct or delete their child's information at any time, and can withdraw consent, which ends their child's participation.
We encourage students to use a school board email address where possible.
4. Tutoring sessions
Sessions are private and one-on-one between a student and their tutor. Sessions are not recorded by Vector Academy, and tutors and students are not allowed to record them. Tutors may discuss a student's sessions only with that student's parents or guardians and with Vector Academy.
6. How we protect information
We protect information using secure (encrypted HTTPS) connections, by limiting access to the volunteers who need it, and by handling identification documents and transcripts with extra care. No system can be 100% secure, but we take protecting your information seriously and will tell affected families promptly if a breach ever puts their information at risk.
7. How long we keep information
We keep personal information only as long as we need it to run the program or as required by law. Identification documents are kept only as long as needed to verify identity. When an account is deleted, or information is no longer needed, it is permanently deleted.
When a tutor graduates or withdraws, their profile is disabled and kept so they can access their volunteer-hours record, unless they ask us to delete it.
8. Your choices and rights
Under Canadian privacy law, you can ask to access the personal information we hold about you or your child, correct it, or have it deleted, and you can withdraw your consent. To make a request, email support.vectoracademy@gmail.com. We will respond as soon as we can, and within 30 days.
If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
9. Changes to this policy
We may update this policy as Vector Academy grows. When we do, we will change the "Last updated" date at the top of this page and let families and tutors know about important changes by email.
10. Contact us
Questions about your privacy? Email us at support.vectoracademy@gmail.com.